Hi Everyone!
We have a special blog coming from my home today...
Mark Call and Ken Hammond are in town.. We are working very hard this week with the GVO leaders to simplify the members area a TON
So that the new internet marketer knows EXACTLY what step one is!
To the seasoned marketer client.. I need your opinions on new features for the Eresponder Pro..
What ever feature you would like to see added to the Eresponder please post them on the blog today. All I ask is please be VERY SPECIFIC and detailed on what you would like to see.
AND
Please detail what the usefulness of the new feature will be..
For example..
"I would like to see this specific feature because it will do X for my business and all members of GVO"
Have an AWESOME weekend and thank you so much for your very valuable time in helping us make our Eresponder the best in the industry!
--Joel Therien
President
GoGVO.com
March 8th, 2010 at 8:30 am
Many great suggestions already.
1. Split test forms
2. Add Polls and Surveys for subscribers
3. I like the PENDING subscriber follow up suggetions
4. Incorporate video email (EVP) into messages
Will check back after reading more posts and additional time to think!
Mike Sweeney
March 8th, 2010 at 8:38 am
I would love to have a reseller version of eResponder Pro for my reseller hosting clients.
Thanks for everything you have already provided and for the opportunity to “build” GVO to our needs.
March 8th, 2010 at 8:45 am
I am excited to be involved with this team. I am a newbie, but not that new, but was very frustrated during the sign up stage, and then trying to put up my first site. Having to go and learn how to set up packages then be able to go to C-Panel was confusing. I spent a total of five hours wasting my time on that process. I liked to see a recommendation of packages with the ideal setup for us newbie who is interested to get started right away.
1. Silver Package (Then each pack would have their own recommended specs.)
2. Bronze Package
3. Gold Package
4. Adjustable specs
———————————–
E Responder. I was amazed by the autoresponder you have provided, but was very confused and frustrated to get it running. I ended up giving up and signing up with the old AWEBER version. Aweber is totally awesome and easy to use. It is expensive especially in the long term when planning to grow my list.
March 8th, 2010 at 8:52 am
My only thought was about the original EVP – I joined EVP before GVO was launched. I have and continue to get leads into my original EVP – I would love to be able to transfer all those to my GVO – EVP account and close down the original EVP.
March 8th, 2010 at 8:56 am
Please change the Audioson the spanish “Thank you page” it sounds bad whith a lot of “american accent” and for the spanish market it sounds like a “gringo” (us american) trying to speak spanish with a very bad accent.
I hope you can find a really “latin girl” to record that audio and not a a US american who has learn to speak spanish.
Thanks
March 8th, 2010 at 9:26 am
Something that I would really like to see that would complete this great package that you guys offer, is Ad / URL tracking.
This could either be incorporated with with eresponder pro or be a standalone product.
I use the GVO tools form my complete online business, and the ONLY thing that I am using another company for is ad/URL tracking.
If the tracking could give daily statistics, clicks and sales info that would be great!
We all need to track our advertising efforts.
Continuous improvement is the name of the game!
Jason Rushton
March 8th, 2010 at 9:34 am
hi,
i wish you would implement more “Automation Rules” rules. One particular one would be where you can transfer a subscriber from the current campaign to another campaign BUT with the option of doing it after/before ANY message in the sequence. (e.g. transfer after message #1, #2, #3, etc.)
the reason being that i usually have an offer/freebie in the first message after a visitor subscribes,if they are re-routed after opting-in, they miss it.
AND/OR
option to transfer campaign message sets into any other campaign
thanx,
alex alaska p
March 8th, 2010 at 9:35 am
1. Automate the unsubscribe process. This will make if faster and more convenient for list members to unsubscribe. (granted, not the objective, but a nice feature). This will benefit a user of a 3rd party membership site to update their email address for sites that use eResponder as their mailer. At present, if a member of a 3rd party membership site updates their email address, they will get 2 emails, one to the old addy and one to the new addy. The reason they update their email addy is to not receive emails to a particular email. but now they are getting 2 of the same emails. Very Frustrating for them to have to go through an unsubscribe process when they already updated an email addy. The automated process could be either to enable the campaign email to unsubscribe only or to enable an unsubscribe data post to the unsubscribe.php page with the list member email and campaign they are subscribed to instead of just their s#.
2. When a GVO member searches for list members in ALL campaigns, it would be nice to see which campaign a particular list member email is in. This is a benefit because with hundreds or thousands of list members, a GVO member needs a quick way to see which campaign a list member is in instead of searching each and every campaign separately. In the case of having the same email in multiple campaigns and the list member is asking to be deleted from a particular campaign. It is Very time consuming to search each campaign separately.
3. For emails that get BLOCKED, please provide a reason for the block. As there are emails that are know good, but are blocked by eResponder. And it would be a benefit to see the reason and to have a way to correct it if at all possible.
March 8th, 2010 at 9:38 am
Hey Joel,
I’d like to see location reports. Who opens my emails and where they are opening from. You can see what I mean if you take a look at http://www.mailchimp.com/ The have wonderful reports with maps, locations, where people have signed from, percentages, etc.
Marco
March 8th, 2010 at 9:42 am
Hi All,
I am sure the above list of requests is going to be a very big job for GVO to do. I would just like to put into the hat a few ideas.
Firstly, If you want to beat the competition, you need to look at the competition. Check what Aweber and Get Response have that EResponder does not have then incorporate those features.
Secondly, I would like to re-iterate what some have said above. Email signups with some way of catching names also. The ability to know if someone has purchased so they do not get another Email if a 7 or more Email campaign is going out. The ability to know if a person has signed up to more than one of ones lists and the ability to stop multiple E-mails for the same product.
Thridly, With, hopefully, many more features the Eresponder Front Page/Menu could do with a makeover.
I am sure having the Best AR on the net together with all the other facilities we get is going to make GVO the #1 for Newcomers.
Regards
March 8th, 2010 at 10:48 am
I need more custom fields, like the custom fields of getresponse and aweber, in order to get more information of my prospects and clients i another campains.
Thanks.
March 8th, 2010 at 10:56 am
hi guy’s thanks for asking for the suggestions about eresponder it should be very easy to use and it should, subscriber list to avoid dublicating and wasting time promoting things they are already part of.
it should be friendly user benefitting both us as well as the subscribers.
thankyou regards
ravi
March 8th, 2010 at 11:02 am
> Video emails.
> Audio broadcast (brief msg) voice response (welcome msg) when people enter a phone number in my opt-in form.
> The option to use a different email address with different campaigns,
this is very important to me because I have separate email addys that correspond to specific ventures.
THANX!
March 8th, 2010 at 11:15 am
Opt In Form – Customizable Fields
Hi Guys!
Not sure if this has already been suggested but here goes…
I’d like to see a customizable field added to the Opt In Form with a required or not required button that is able to be re-sized to enough characters for a sentence or two.
WHY? I like to use it for asking a question of my subscribers for the various courses I teach, helps me to personalize my responses.
Examples:
1) What is the biggest challenge right now in your buisness?
2) What are you hoping to learn from this course?
You Guys Rock!
Juli Thompson
March 8th, 2010 at 11:24 am
As eresponder already handles the registering members why not go one step further to allow it to also work as a membership manager which can be integrated in with non-membership sites.
The very simple method would be allow a login form to be placed on the desired location within your site. Similar to a sign up page. The only difference would be that the login would serve the same function as the activation link and then route the user to the desired page.
March 8th, 2010 at 11:34 am
HI I hope you get GVO set up in Derrick Van Dykes program. Every time I go to his you are not there.Please put in Eresponder in his programx.
March 8th, 2010 at 11:34 am
We need very good marketing-plan to provide youer Eresponder
March 8th, 2010 at 11:44 am
Please add support for UTF8 characters. Not every customer is from english speaking world as I… I’ve tested your eResponder, I like it, but is not usable for me, if you don’t support UTF8, and this is not a diffucult task, I’ve fixed few other autoresponders where I had source codes.
Thanks
Jan
March 8th, 2010 at 11:59 am
Hi Guys,
For me, I would like a simple ‘copy & paste’ method of importing all my current members and campaign messages from my ‘getresponse’ account so I can quickly close that account down and stop paying for a service I no longer wish to use.
Thanks
Stuart
March 8th, 2010 at 12:03 pm
I would love it if GVO had an easy website development tool similar to Xsite pro…Thos would help us create websites for clients…or maybe an outsourcing service…
March 8th, 2010 at 12:11 pm
I thought of something else that would be cool. How about a template for an optin message that includes how to whitelist. It could have placeholders for our domain name and email address and be customizable with the new and improved WYSIWYG editor that you are most likely going to add soon (since so many people want that). It would help with delivery rates.
Also a way to customize the messages notifying us of a new subscriber. If we are working with other businesses, it would let the message come from us instead of from you, Joel. And could have more (or less info) that made sense for each business.
Be great to not have to log in so much.
Pol
March 8th, 2010 at 12:21 pm
With google starting to band replicated or not ranking capture pages, and affiliate sites, can you offer the ability for us to create customer capture pages, and GVO affiliate site
March 8th, 2010 at 12:33 pm
Hi Guys,
How about an easy templated option for creating newsletters that are very professionally done. I also like the idea of EVP type templates for video messages as some others have suggested.
Include a tool that measures message deliverability.
Make sure that the system competes well with aWeber and GetResponse as far as deliverability goes, and that the rates you have tested are well advertised. One hesitation I have had from marketers to switch over has been wanting some assurance that they will not lose out on deliverability.
Liz Nichols
March 8th, 2010 at 1:22 pm
(1)Ezine/Newsletter templates. Have both templates and the ability to create your own from scratch. Integrate this with the GVO Autoresponder.
(2)Create a section of things that people can offer for a downloadable for opting into their blog or webpage. Perhaps MP3’s, PDF’s, Videos on certain topics, etc. Build that into a special area into GVO where the requested item could easily be delivered to the requester. Build this functionality into the Autoresponder as well.
(3)Build a Banner Ad creator into the GVO back office so that you can create your own regular Banner ads and Text Banners for affiliate products and services, or for your own MLM opportunity.
(4)Mobile Marketing-Integrate Mobile marketing into our system. Stompernet and Howie Schwartz are both all over this very thing right now.
March 8th, 2010 at 3:17 pm
I need to learn how to giveaway a free report or ebook… so that i can build a list..
Please help?
March 8th, 2010 at 3:45 pm
As Pol said, I would like to have a way to customize the messages notifying us of a new subscriber and the double opt in message, because I would like to use the autoresponder in my team replicated websites.
As I live in Brazil and my businnes is only for brazilians, its very difficult to use eresponder, because not everyone knows how to speach english.
Eduardo Cordeiro
March 8th, 2010 at 4:09 pm
Hi Guys,
Thanks for asking!
1) I would like to be able to look at my optin forms list for each campaign and see stats by date for each form.
2) I agree about being able to batch mail the pending subscribers.
3) HTML newsletter templates.
4) Not allowing duplicate emails in a campaign.
5) I second a lot of Milton’s suggestions.
6) Showing delivery rate of emails.
Thank You Again For Asking,
Dr. Debra
March 8th, 2010 at 4:22 pm
Good Joel Therien I need to develop the growth in GVO. Here to Brazil it would be the site: in Português(brasl) or Português Portugal. for dilvulgar here in Brazil and in the america of Good GVO this very good one, here has the best trainers I don’t need anything to not to be the site me Portuguese so that I can publish the opportunity of GVO. Thank you
March 8th, 2010 at 5:29 pm
I would like to be able to add my third-party email leads to the eresponder pro that I have been given as a bonus or collected from various sites, and let the lead choose to confirm, or not. Some of these leads may not be good leads, but let the lead decide. I do not think this is spam, as they have a choice to confirm, or not to confirm.
Bob Schaffer
March 8th, 2010 at 5:29 pm
Greetings,
First off, I want to say that you’ve made incredible (forward) progress w/ the eResponder Pro from it’s humble beginnings at Kiosk.
I utilize GVO’s eResponder for all of my campaigns. However, I have continued to hold on to my AWeber account for the following reason:
The percentage of “Pending” subscribers via the eResponder still remains around 40%. I don’t know the exact reason for this high number of folks who did not click on the link that was automatically emailed to them to take them from Pending to Active status. Perhaps its a deliverability issue.
In comparison, I’m only seeing a 5 – 10% rate of folks who are not clicking on the link via AWeber. I am using the IDENTICAL information for both campaigns (GVO vs AWeber). I’ve used AWeber for years and their “conversion” rate has always been very high (no deliverability problems).
Currently, I put up an eRepsonder Pro opt-in form via our main site, but on the Thank You page, I’ve added copy that tells the subscriber that if they don’t receive the automated message from GVO within 15-30 minutes to please opt-in again via option #2 (AWeber).
If the deliverability issue were resolved, I would have no further use for AWeber. Currently, I maintain two lists (one for GVO and one for AWeber) for each campaign, which, as you know, can and does add a lot of time due to the fact that each broadcast we send out has to be created/executed twice, etc.
Thanks for all you do. GVO supplies the most comprehensive suite of (high quality) marketing tools I’ve seen under one roof.
Brian Kelly
March 8th, 2010 at 5:34 pm
1) Professional looking newsletter templates.
Right now I send out plain text emails to my Aweber lists that are comprised of internet marketers, and for them that’s ok, but not for potential local business clients.
Local offline businesses want to send out professional looking, beautiful emails to their customers that will capture their attention. They can see the possibilities of what they can offer their customers by looking at the newsletter that they sign up to receive from me. I haven’t created the opt in form and added it to my page because I’m waiting to see if newsletter templates will be added to GVO – if not, I will have to use Aweber.
2) Can Spam compliance when it comes to having a physical address automatically added to every email (and the ability to change the address that will be automatically added).
March 8th, 2010 at 8:24 pm
Something that I would really like to see that would complete this great package that you guys offer, is Ad / URL tracking.
This could either be incorporated with with eresponder pro or be a standalone product.
This is the only tool you’re missing other than that GOOD work!
Johnny Lewis
March 8th, 2010 at 11:50 pm
Hi guys
Appreciate the opportunity to contribute… I am in the process of setting up my responders on ERP after having used AWeber to date.
3 Suggestions:
1. User friendly way to import my aweber lists to my new ERP campaigns – so far, I have not been able to get my downloaded csv file from AW to work the way your support staff requires it – why can I not simply send you my downbloaded csv file and have required fields uploaded?
2. On my new test lists, I have added a couple of essential custom fields, yet cannot see how to get a report which shows these fields… So a way to report all fields would be good… Or am I missing something?
3. Is there a way to ensure that when I import my AWeber lists, they will not receive the previously sent welcome series?
Thanks for everything…
Taylor
March 9th, 2010 at 12:41 am
Hi,
Excuse for my english……
I should want to have a french audioson “thank you page”
And when we send a broadcoast, to have the possibility that send it one time for a suscriber, less than he has suscribed to 3 or 4 of the campaigns we have selected to brodcoast the message.
Thank you
Manuel
March 9th, 2010 at 3:30 am
Hi Joel and team, I have done a lot of writing on Christian subjects but need to learn along with building a site, how to provide for people who buy an eArticle immediate abilty to have it sent to their inbox in PDF form after they have paid in Paypal who is my current account using my own email address as the simple way for me to receive payments.
I will register a Domain name, then choose a template and start building.
March 9th, 2010 at 7:07 am
Hi,
I would like to see the customised optin form templates available for us to add additional fields. You have great varieties of optin form templates design but I’m not able to add additional fields such as country/phone for my campaign.
Thanks!
zulfikri hassan
March 9th, 2010 at 10:34 am
” Being fairly new to internet marketing I would like to see a rotator feature because it
will help my members get new opt in lists and I believe would complement GVO’s tools and also be a benifit to all members”
March 9th, 2010 at 8:22 pm
I like to send messages in text format as I dont like the html email functions, these should be seperate options, I find some html do not open and a lot of people cant recieve it properly.
I had your email about sending feedback but the browser would not let me open your email Joel as it html.
Some html emails I sent with the responder wont scroll down the message,
So just thought I send feedback
Pat
March 10th, 2010 at 7:44 am
Hi Joel & Team,
A feature I would like to see in the Email Auto Responder, as someone intending to make full use of the hosting resale to small businesses, is the ability to list & organize my campaigns under sub headings…
e.g.
Customer or Domain name.
Even without hosting resale customers,I plan to have a number of businesses/projects with their own domain names, and itwould make organizing my campaigns a lot easier.
I hope I explained that clearly enough for you to understand what I mean.
Regards
Stuart
March 10th, 2010 at 11:34 am
Joel and team, I wanted to add firstname in the subject line and then I added it in the message for my first follow up message.
The responder allows me to test but when the message comes to me it does not address my name
Pat
March 10th, 2010 at 10:21 pm
Hi Joel and Mike,
As you know I publish the subtitle version of every blog post so here I have some requests that were received in the spanish GVO Blog
1.- A way to have a preview of the message in a preview window before saving to the sequence.
2.- A posibility to resell the eresponder as a product/service as we can with the hosting. There are many potential clients that could buy our hosting but need the auto responder.
3.- There are always too many Pending members could there be a feature to send the optin message more than once.
4.- Could we have a better reputation with hotmail because we have notice that the pending leads that come from hotmail never confirm
we really don´t know if they get the message at all or Hotmail is blocking the mails from the eresponder before they arrive to the prospect.
Thank you very much
Fernanda Estrada
March 10th, 2010 at 10:21 pm
Hi Joel & Team,
Thanks for asking, and Wow! Lots of good suggestions made already. I’ve only been using the EResponder for a short time, but I do have some ideas.
1.) I agree with Vernita Sherman’s suggestion about CAN Spam compliance (full address) being built in. You already have the other compliance requirement, of course, which is the unsubscribe option. But I notice the unsubscribe link appears directly below the message content, which is not good because someone could click it BY ACCIDENT.
There’s a new requirement, too, about being FTC compliant in our emails. I personally add a disclosure at the bottom of each email to the effect that I may have a material connection to any products recommended in my email messages.
If you create templates, you might want to have several FTC material connection disclosure wording samples that we could choose from, or edit as we choose.
My suggestion is to make every message (with or without a template, either html or plain text) have the customizable address at the bottom, and then some space, and then the unsubscribe link.
Here’s a great sample template based on something I “swiped” from Shawn Casey:
Message body….
Link to promotion
My signature
————
[something like]: “The sender of this email receives compensation
when products and services featured herein are
purchased. Results are unique. Your results will
vary. This is an advertisement.”
[2 or 3 blank lines]
This message was sent from [my name] to [subscriber's email address]. It was sent from [my name and physical address]. You can modify/update your subscription via the link below.
[another 2-3 blank lines]
[unsubscribe link]
================== [end of sample] =========================
2.) I haven’t tested the unsubscribe function myself, so I’m not sure how it currently works. I do know how I would LIKE for it to work.
(2-A) As in the sample wording above, it would be great if the subscriber could modify/update their subscription as well as just cancel it.
I love this feature in Aweber (speaking as a subscriber) because when I can’t remember who somebody is and why I’m on their list, if they use Aweber, I can click the “unsubscribe” link and see exactly when I joined their list. Sometimes the name of the list is enough to remind me what product I opted in for. If not, I look up the date in my Log and see what I did on that date.
(2-B) It’s important that the unsubscribe link NOT just unsubscribe you in one click. There should be an “Are You Sure?” sort of message so a person gets a chance to change his mind if he didn’t mean to opt out.
I actually have a few more thoughts, but I’ll post them separately. Thanks again for getting our feedback and making a great product even better.
March 10th, 2010 at 11:33 pm
Hi again,
I have some comments about deliverability, sending broadcast messages, and spam checking.
I’ve only used the eResponder for a short time and it’s been a few weeks since I sent the last bruadcast message, but I’m going by what I remember.
I like the “test” function for the regular followup messages, to be sure the formatting and deliverability are good. However, I didn’t see a way to test a broadcast message before sending it out.
Then I figured out if I SCHEDULE a broadcast (a couple of hours into the future), that I could test it. But there was still one annoying thing: every time I made an edit and sent another test, I had to reset the scheduled broadcast time because it would revert back to the default of immediately. In one case, I think it actually “misfired” and sent the message before I realized what was happening.
Here’s a thought. Maybe the original DEFAULT setting could be two hours from the current time. Then if someone overrides that, it should stay with the edited time unless/until edited again, no matter how many times the other details are edited.
The other, related issue is the spam checking (for deliverability). I was very frustrated with your system telling me my spam rating was good, yet when I sent the test message it would end up in my spam folder. And there was no way to figure out what was triggering that result. Also, the rating itself didn’t have enough explanation to be very useful.
I haven’t used any other autoresponders recently, but 6-7 years ago I was using GetResponse. At that time, their spam checker gave me an exact play-by-play, word by word breakdown of what would probably trigger a spam filter. I think my whole message was shown with questionable words highlighted, along with some comments and suggestions. It was easy to use and taught me a lot about what the spam filters were looking for.
March 10th, 2010 at 11:40 pm
I have read all comments and I agree with all of them, great job GVO members!!!
I use ERP to invite people from my optin list to my Hotconference Rooms and I think it will be very usefull if you can include in the GVO messages the possibility that a suscriber be linked directly into the Hotconference Room so the modarators can identify each guest by its email and name. Now we can only see the country and the I.P.
Augusto
March 10th, 2010 at 11:42 pm
One more thought. I noticed a couple of people mentioned being able to send a followup to all the Pending subscribers. I think that’s a terrific idea. It’s very possible that people lose the confirmation email and never confirm. I’d like to be able to give them another chance (and better yet, could we automate this feature?) Maybe a broadcast re-invitation could be set to go out at some interval to anyone who was still in PENDING status.
March 11th, 2010 at 6:38 am
A Contact Manager would help me be able to document and followup with any phone conversations I have with my leads…
Thanks Everyone
Gina
March 11th, 2010 at 1:10 pm
Hi,
1. Have the HTML box auto fill in
with the text message entered in the other box.
2. Response templates written by copywriters that
I can copy and paste or simply select and tweak to add
my own sales or event specifics.
3. How do I use it from outside the members signin section?
Cheers, Freda
March 11th, 2010 at 2:20 pm
It must be possible to make html newsletters and email! When I try to paste in something I have made in word, some of the topic is disapered (ex. sidebar and banners )
March 11th, 2010 at 2:22 pm
an email address that when emailed to adds the subscriber right to the responder like in getresponse would be a good idea
Thanks
Tammy
March 12th, 2010 at 8:42 am
hi,
i would like to see:
1. email address created for AR campaign
2. increase in ‘maximimum’ list size from 20k to, say, 40k or 50k
thanx,
alex alaska p